Workforce Services

Workforce Innovation and Opportunity Act

WIOA

The Workforce Innovation and Opportunity Act

The Workforce Innovation and Opportunity Act (WIOA) was signed into law on July 22, 2014. WIOA is designed to help job seekers access employment, education, training, and support services to succeed in the labor market and to match employers with the skilled workers they need to compete in the global economy. Congress passed the Act with a wide bipartisan majority; it is the first legislative reform of the public workforce system since 1998. The Arkansas Workforce Innovation and Opportunity Act was established by Act 907 of 2015. Click here to learn more.


Click on the headings below to expand the information.

Arkansas’ Workforce Development System

Arkansas’ workforce development system is a coordinated and collaborative network of services, programs and investments with a shared goal of improving the skills of the state’s workforce. The public workforce system works in partnership with businesses, educators, organized labor, and community leaders to foster economic development and high-growth opportunities in regional economies. This network further helps potential job candidates, particularly low-income youth, adults, and dislocated workers, overcome obstacles to successful employment. Employment and training services are coordinated and provided through the Arkansas Workforce Centers, the state’s one-stop delivery system.

WIOA brings together, in strategic coordination, the following core programs of federal investment in skill development:

Vision & Plan

Vision

The publicly-funded workforce system envisioned by the Workforce Innovation and Opportunity Act is quality-focused, employer-driven, customer-centered, and tailored to meet the needs of regional economies. 

Plan

Under the Workforce Innovation and Opportunity Act, the governor of each state must submit a state plan to the U.S. Secretary of Labor that outlines a four-year workforce development strategy. 

Arkansas’ WIOA State Plan PYs 2022-2023

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IMPORTANT INFORMATION

FROM THE ARKANSAS DIVISION OF WORKFORCE SERVICES​

Unemployment claims

To file an unemployment claim, please visit EZARC.ADWS.Arkansas.gov. Questions about unemployment insurance claims may be directed to the UI Hotline: 1-844-908-2178.

New FOIA Request Portal

Now Arkansas citizens can submit FOIA requests to ADWS through an easy-to-use online portal! Click the link below to submit a request.

Submit a FOIA Request

1099s

If you received unemployment insurance benefits during the year 2022, you need a 1099 form to file your income tax return. The Arkansas Division of Workforce Services will mail 1099s by January 31, 2023, to the address on file as of January 17, 2023. If you do not receive your 1099 in the mail by February 12, 2023, you may call the UI Hotline to be sure we have the correct address on file. 1099s will not be mailed to updated addresses prior to February 12, 2023. UI Hotline: 1-844-908-2178 Read more here.

ADWS provides interpretation and translation services, at no cost, for clients who need assistance in accessing and participating in available services and programs. To request an interpreter or translator, please contact your nearest local office. 

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ADWS proporciona servicios de interpretación y traducción, sin costo alguno, para clientes que necesitan asistencia accediendo y participando en servicios y programas disponibles. Para solicitar un intérprete o traductor, por favor póngase en contacto con su oficina local más cercana.

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