Arkansas Rehabilitation Services (ARS)

Program Planning, Development & Evaluation

What is Program Planning, Development and Evaluation (PPD&E)?

PPD&E provides administrative services to the Commissioner, the field services program and the agency divisions in support of the overall mission of ARS. Administrative services include policy interpretation and promulgation, federal reporting on case services, federal state plans, quality assurance case review, community program development for external employment services and oversight, Ticket to Work, and Social Security cost reimbursement activities; and Due Process compliance. Compliance with the Workforce Innovation & Opportunity Act and its predecessor, the federal Rehabilitation Act of 1973 and subsequent amendments, along with federal and state regulations concerning the provision of vocational rehabilitation services, is addressed through training and technical assistance.

What is Ticket to Work (TTW) and whom do I contact?

Ticket to Work is a Social Security Administration (SSA) program designed to encourage individuals receiving SSI/SSDI to find ways to return to work. Arkansas Rehabilitation Services (ARS) Ticket to Work information is facilitated through ARS local field offices. A vocational rehabilitation counselor may assign the ticket to the agency if the individual wants ARS services. The vocational rehabilitation counselor will provide support and guidance with the client’s desire to explore return-to-work strategies and may also refer individuals to other agencies for specialized assistance. For more information, contact the ARS field office nearest you.

ARS Field Services Map

Who are ARS Community Rehabilitation Programs (CRPs), External Employment Vendor?

The Community Program Development Section within ARS certifies community rehabilitation programs (CRPs) located throughout the state to provide services and training for ARS referred individuals in a realistic, integrated community work-based learning environment. In conjunction with discovering the individual’s career interest, an individual career profile is developed to identify needed services. CRPs provide basic career exploration, soft skills training (work readiness), independent living skills training, transportation services, supported employment services/job coaching and direct job placement assistance.

Vendor Application Packet

How do I Request an Appeal Through Due Process?

Individuals receiving vocational rehabilitation services may appeal any decision made by ARS. This appeal is made through the ARS Field Office by requesting an administrative review, mediation and/or a hearing. PPD&E is the link for assisting the individual and the agency in obtaining the appropriate related policies, procedures, and forms. For more information, see the Due Process Policy, which includes the necessary forms to request a review.

ARS Field Services Police Manual (Section XIV Due Process)

How do I learn more about ARS’ federal requirements?

RSA/WIOA State Plans: The federal Rehabilitation Act of 1973 and its successor Workforce Innovation & Opportunity Act (WIOA) require ARS to develop and implement a combined state plan that articulates services for the state vocational rehabilitation and independent living programs. PPD&E’s responsibility is to ensure state plans are reviewed by the public and promulgated.

WIOA Unified State Plan

How do I contact PPD&E?

Phone: 501-296-1650
Toll-Free: 1-800-330-0632
Fax: 501-296-1687

Contact Information

Division of Workforce Services
Phone
501-682-2121
Street
2 Capitol Mall Little Rock, AR 72201
Mailing
P.O. Box 2981 Little Rock, AR 72203
Phone
501-682-1970
Street
1 Commerce Way Little Rock, AR 72202
Phone
501-296-1600
Toll-Free
1-800-330-0632
Fax
501-296-1141
Street
1 Commerce Way Little Rock, AR 72202
Phone
501-682-5463
Toll-Free
1-800-960-9270
Fax
501-682-0366
Street
1 Commerce Way Little Rock, AR 72202
A proud partner of the American Job Center Network
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IMPORTANT INFORMATION

FROM THE ARKANSAS DIVISION OF WORKFORCE SERVICES​

Are you hiring?

Send us your job orders! We will post your jobs on Arkansas JobLink, our free online job board. Then we'll work to find candidates that meet your qualifications and send them your way. We can also help you meet qualified candidates at hiring events and job fairs tailored to your company’s needs; we can come to you or host the event at one of our many office locations! Contact your local business services coordinator to learn more!

Looking for a job?

Visit Arkansas JobLink and set up your job-seeker account to create and post resumes, search for jobs and training opportunities, receive notifications when certain jobs are posted, and learn about upcoming hiring events!

Whether you are unemployed and searching for work, or looking to increase your skillset to further your career, we can help. Visit an Arkansas Workforce Center to meet with a career counselor, get help with job search and applications, learn about training opportunities, get certified as "work-ready", and more. We can provide services and connect you to resources that will help you achieve your employment and career goals.

Request a Mobile Workforce Center

The Division of Workforce Services operates five Mobile Workforce Center RVs and two mini Mobile Workforce Centers. Click here to request one for your next event or anytime you need DWS services onsite.

Unemployment claims

To file an unemployment claim, please visit EZARC.ADWS.Arkansas.gov. Questions about unemployment insurance claims may be directed to the UI Hotline: 1-844-908-2178.

ADWS provides interpretation and translation services, at no cost, for clients who need assistance in accessing and participating in available services and programs. To request an interpreter or translator, please contact your nearest local office. 

ADWS ej lewaj jerbal in ukok ilo jeje im kennaan, ilo ejjelok wōnāān, ñan client ro am ak ro kimij jerbal ippair im rej aikuij jipañ ñan bok kunairilo jerbal ko iim pirokiraam ko. Ñan am kajjitōk juon ri-ukok, jouij im kepaake opij eo epaake ijo kwoj pād ie.

ADWS proporciona servicios de interpretación y traducción, sin costo alguno, para clientes que necesitan asistencia accediendo y participando en servicios y programas disponibles. Para solicitar un intérprete o traductor, por favor póngase en contacto con su oficina local más cercana.

ADWS cung cấp dịch vụ thông dịch và phiên dịch miễn phí cho khách hàng cần trợ giúp trong việc tiếp cận và tham gia các dịch vụ và chương trình hiện có. Để yêu cầu thông dịch viên hoặc phiên dịch viên, yêu cầu liên lạc với văn phòng địa phương gần nhất.

ພະແນກ ADWS ຈັດຫາບໍຣິການນາຍພາສາແລະການແປເອກະສານ ໂດຍບໍ່ຄິດຄ່າບໍຣິການ ສຳລັບຄົນງານທີ່ຕ້ອງການຄວາມຊ່ວຍເຫລືອເພື່ອເຂົ້າເຖິງ ແລະເຂົ້າຮ່ວມໃນ ການຮັບບໍຣິການແລະໂຄງການຕ່າງໆທີ່ມີຢູ່ສຳລັບທ່ານ. ຂໍໃຫ້ທ່ານຈົ່ງຕິດຕໍ່ຫ້ອງການທ້ອງຖິ່ນທີ່ໃກ້ທ່ານທີ່ສຸດ ເພື່ອຂໍຮັບບໍຣິການຈາກນາຍພາສາຫລືນັກແປເອກະສານ.