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Workforce Connections

Unemployment Insurance

Unemployment Insurance Information and Services for Employers

ADWS administers Arkansas’ Unemployment Insurance program and facilitates employer compliance with the Arkansas Employment Security Law, collects unemployment insurance contributions from employers, provides unemployment insurance benefits to those eligible, and maintains management information systems for filing unemployment insurance claims and fraud detection.

Go Paperless with Tax 21!

Tax 21 is the online unemployment insurance employer services portal! Employers can use Tax 21 for the following UI services:

Should you have any questions or comments concerning any of the online unemployment insurance employer services, please contact the ADWS UI department here.

Report a Refusal of an Offer of Work

Employers can use this online form to quickly and easily report a refusal of an offer of work, failure to submit to or pass a pre-employment drug screen, or failure to appear for a scheduled job interview using Reports can also be submitted through the Tax 21 Employer Services Portal.

Reporting Work Refusals on Tax 21 Instructions -Act 1040 of 2013.

Why Report to ADWS?

Individuals receiving UI benefits may be disqualified if they fail to accept offers of suitable work or if they fail to submit to or pass a pre-employment DOT-qualified drug screen. However, to investigate the possible disqualification, ADWS must be notified. In many instances, a job applicant that is also claiming UI benefits will not report the refusal or the failure and thereby escape disqualification. The failure to report the refusal or failure is a form of UI fraud.

An employer usually does not know if a job applicant is collecting UI benefits and in turn, does not notify ADWS of the refusal or the failure. To help prevent this fraud, employers are encouraged to report all cases of these situations, regardless of whether the employer knows the individual is drawing benefits. Just provide us with the information – we will do the rest!

Employer Workplace Poster – How to Claim Unemployment

This poster is to display in the workplace for employees to be informed that they are covered by Arkansas Division of Workforce Services’ Law that provides Unemployment Insurance benefits for unemployed workers and, under certain conditions, for those working only part-time.

Employer Workplace Poster
Employer Workplace Poster – En Español
Employer Workplace Poster – Vietnamese
Employer Workplace Poster – Laotian

Employer Compliance Info

Division of Workforce Services Law
Workforce Services Regulations
Worker Adjustment & Retraining Act

Rule 5

UI Employer Handbook

The UI Employer Handbook briefly explains the Arkansas Division of Workforce Services Law, Regulations, and Procedures relating to Arkansas’ Unemployment Insurance program administration. This handbook is intended to provide clear, concise information to help employers protect their rights, fulfill their responsibilities and make the best possible use of services offered by ADWS.

Reporting Requirements

UI reporting requirements for an employer that…

  • Starts a new business
  • Buys or sells all or part of a business
  • Terminates a business for any reason
  • Changes the trade name or address

To contact the Division of Workforce Services, Employer Account Services, call 501-682-3798

REMEMBER: Timely registration and reporting will permit FULL F.U.T.A. CREDITS!

Employer UI Tax Appeal Rights

As an employer, whenever a determination is made that affects your tax liability, a written notice is sent to you. Each determination provides separate appeal rights; in all cases, an appeal must be made in writing and within the time specified in the notice. IT IS EXTREMELY IMPORTANT TO SUBMIT ANY APPEAL WITHIN THE TIME FRAME INDICATED. Read more.

Foreign Labor Certification

  • For a complete overview of the foreign certification process, click here.
  • Foreign Labor Certification Data Center, click here.
Arkansas Workforce Connections



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ADWS provides interpretation and translation services, at no cost, for clients who need assistance in accessing and participating in available services and programs. To request an interpreter or translator, please contact your nearest local office. 

ADWS ej lewaj jerbal in ukok ilo jeje im kennaan, ilo ejjelok wōnāān, ñan client ro am ak ro kimij jerbal ippair im rej aikuij jipañ ñan bok kunairilo jerbal ko iim pirokiraam ko. Ñan am kajjitōk juon ri-ukok, jouij im kepaake opij eo epaake ijo kwoj pād ie.

ADWS proporciona servicios de interpretación y traducción, sin costo alguno, para clientes que necesitan asistencia accediendo y participando en servicios y programas disponibles. Para solicitar un intérprete o traductor, por favor póngase en contacto con su oficina local más cercana.

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ພະແນກ ADWS ຈັດຫາບໍຣິການນາຍພາສາແລະການແປເອກະສານ ໂດຍບໍ່ຄິດຄ່າບໍຣິການ ສຳລັບຄົນງານທີ່ຕ້ອງການຄວາມຊ່ວຍເຫລືອເພື່ອເຂົ້າເຖິງ ແລະເຂົ້າຮ່ວມໃນ ການຮັບບໍຣິການແລະໂຄງການຕ່າງໆທີ່ມີຢູ່ສຳລັບທ່ານ. ຂໍໃຫ້ທ່ານຈົ່ງຕິດຕໍ່ຫ້ອງການທ້ອງຖິ່ນທີ່ໃກ້ທ່ານທີ່ສຸດ ເພື່ອຂໍຮັບບໍຣິການຈາກນາຍພາສາຫລືນັກແປເອກະສານ.