Workforce Services

Overpayments

Overpayments

What is an overpayment?

An overpayment occurs when unemployment insurance (UI) benefits have been paid out to a claimant, and it is later found that the claimant was not entitled to those benefits or a portion of those benefits.

How to repay an overpayment

Mail repayments directly to:
Benefit Payment Control
PO Box 8060
Little Rock, AR 72203-8060

Pre-printed envelopes addressed to Benefit Payment Control are available for pick up at any local Arkansas Workforce Center location.

Notice of Procedure Change | Effective February 10, 2023

Arkansas Workforce Centers no longer accept payments for unemployment insurance overpayments.

Arkansas Workforce Centers no longer mail payments for unemployment insurance overpayments to Benefit Payment Control on behalf of claimants.

Contact

Any questions regarding overpayments can be directed to Benefit Payment Control at 501-682-3241.

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IMPORTANT INFORMATION

FROM THE ARKANSAS DIVISION OF WORKFORCE SERVICES​

Unemployment claims

To file an unemployment claim, please visit EZARC.ADWS.Arkansas.gov. Questions about unemployment insurance claims may be directed to the UI Hotline: 1-844-908-2178.

New FOIA Request Portal

Now Arkansas citizens can submit FOIA requests to ADWS through an easy-to-use online portal! Click the link below to submit a request.

Submit a FOIA Request

1099s

If you received unemployment insurance benefits during the year 2022, you need a 1099 form to file your income tax return. The Arkansas Division of Workforce Services will mail 1099s by January 31, 2023, to the address on file as of January 17, 2023. If you do not receive your 1099 in the mail by February 12, 2023, you may call the UI Hotline to be sure we have the correct address on file. 1099s will not be mailed to updated addresses prior to February 12, 2023. UI Hotline: 1-844-908-2178 Read more here.

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