Workforce Connections

Overpayments

Overpayments

What is an overpayment?

An overpayment occurs when unemployment insurance (UI) benefits have been paid out to a claimant, and it is later found that the claimant was not entitled to those benefits or a portion of those benefits.

How to repay an overpayment

Mail repayments directly to:
Benefit Payment Control
PO Box 8007
Little Rock, AR 72203-8007

Pre-printed envelopes addressed to Benefit Payment Control are available for pick up at any local Arkansas Workforce Center location.

Notice of Procedure Change | Effective February 10, 2023

Arkansas Workforce Centers no longer accept payments for unemployment insurance overpayments.

Arkansas Workforce Centers no longer mail payments for unemployment insurance overpayments to Benefit Payment Control on behalf of claimants.

Contact

Any questions regarding overpayments can be directed to Benefit Payment Control at 501-682-3241.

Arkansas Workforce Connections

IMPORTANT INFORMATION

FROM THE ARKANSAS DIVISION OF WORKFORCE CONNECTIONS

Additional county authorized for Disaster Unemployment Assistance

On June 24, 2025, Greene County was added to the list of Arkansas counties as a result of an amendment to Presidential Disaster Declaration FEMA-4873-DR, announced on May 21, 2025. The Arkansas Department of Commerce, Division of Reemployment is now accepting applications for Disaster Unemployment Assistance (DUA) from individuals in Clark, Clay, Craighead, Crittenden, Desha, Fulton, Greene, Hot Spring, Jackson, Miller, Ouachita, Pulaski, Randolph, Saline, Sharp, St. Francis, and White counties whose employment or self-employment was lost or interrupted due to the severe storms and tornadoes that occurred on April 2-22, 2025. Learn more here: https://dws.arkansas.gov/workforce-services/disaster-ui-assistance/

ADWS provides interpretation and translation services, at no cost, for clients who need assistance in accessing and participating in available services and programs. To request an interpreter or translator, please contact your nearest local office. 

ADWS ej lewaj jerbal in ukok ilo jeje im kennaan, ilo ejjelok wōnāān, ñan client ro am ak ro kimij jerbal ippair im rej aikuij jipañ ñan bok kunairilo jerbal ko iim pirokiraam ko. Ñan am kajjitōk juon ri-ukok, jouij im kepaake opij eo epaake ijo kwoj pād ie.

ADWS proporciona servicios de interpretación y traducción, sin costo alguno, para clientes que necesitan asistencia accediendo y participando en servicios y programas disponibles. Para solicitar un intérprete o traductor, por favor póngase en contacto con su oficina local más cercana.

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