Unemployment Insurance Information and Services for Employers
ADWS administers Arkansas’ Unemployment Insurance program and facilitates employer compliance with the Arkansas Employment Security Law, collects unemployment insurance contributions from employers, provides unemployment insurance benefits to those eligible, and maintains management information systems for filing unemployment insurance claims and fraud detection.
Go Paperless with Tax 21!
Tax 21 is the online unemployment insurance employer services portal! Employers can use Tax 21 for the following UI services:
- New Hire Registry! (NEW!)
- Apply for a new ADWS Employer Account Number.
- Sign up to request a login ID for online services.
- File and pay your Employer’s Quarterly Contribution and Wage Report.
- Request that Unemployment Insurance Benefit Claims documents be sent to a different address than the tax documents.
- Request to receive and respond to ADWS employer UI Benefit Claim forms online.
- Respond to UI 901A Overpayment Wage Response System.
- Register for and Respond to UI Benefit Notice Response System & Shared Work Program.
- Report Unemployment Insurance Fraud
- Report a Refusal of an Offer of Work
- Report a Failure to Submit to or Pass a Pre-Employment Drug Screen
- Report a Failure to Appear for a Scheduled Job Interview
Should you have any questions or comments concerning any of the online unemployment insurance employer services, please contact the ADWS UI department here.
Report a Refusal of an Offer of Work
Employers can use this online form to quickly and easily report a refusal of an offer of work, failure to submit to or pass a pre-employment drug screen, or failure to appear for a scheduled job interview using Reports can also be submitted through the Tax 21 Employer Services Portal.
Reporting Work Refusals on Tax 21 Instructions -Act 1040 of 2013.
Why Report to ADWS?
Individuals receiving UI benefits may be disqualified if they fail to accept offers of suitable work or if they fail to submit to or pass a pre-employment DOT-qualified drug screen. However, to investigate the possible disqualification, ADWS must be notified. In many instances, a job applicant that is also claiming UI benefits will not report the refusal or the failure and thereby escape disqualification. The failure to report the refusal or failure is a form of UI fraud.
An employer usually does not know if a job applicant is collecting UI benefits and in turn, does not notify ADWS of the refusal or the failure. To help prevent this fraud, employers are encouraged to report all cases of these situations, regardless of whether the employer knows the individual is drawing benefits. Just provide us with the information – we will do the rest!
Employer Workplace Poster – How to Claim Unemployment
This poster is to display in the workplace for employees to be informed that they are covered by Arkansas Division of Workforce Services’ Law that provides Unemployment Insurance benefits for unemployed workers and, under certain conditions, for those working only part-time.
Employer Workplace Poster
Employer Workplace Poster – En Español
Employer Workplace Poster – Vietnamese
Employer Workplace Poster – Laotian
Employer Compliance Info
Division of Workforce Services Law
Workforce Services Regulations
Worker Adjustment & Retraining Act
UI Employer Handbook
The UI Employer Handbook briefly explains the Arkansas Division of Workforce Services Law, Regulations, and Procedures relating to Arkansas’ Unemployment Insurance program administration. This handbook is intended to provide clear, concise information to help employers protect their rights, fulfill their responsibilities and make the best possible use of services offered by ADWS.
Reporting Requirements
UI reporting requirements for an employer that…
- Starts a new business
- Buys or sells all or part of a business
- Terminates a business for any reason
- Changes the trade name or address
To contact the Division of Workforce Services, Employer Account Services, call 501-682-3798
REMEMBER: Timely registration and reporting will permit FULL F.U.T.A. CREDITS!
Employer UI Tax Appeal Rights
As an employer, whenever a determination is made that affects your tax liability, a written notice is sent to you. Each determination provides separate appeal rights; in all cases, an appeal must be made in writing and within the time specified in the notice. IT IS EXTREMELY IMPORTANT TO SUBMIT ANY APPEAL WITHIN THE TIME FRAME INDICATED. Read more.
Classification of Workers
Click here to learn more about the classification of Workers for UI tax purposes!
Foreign Labor Certification
- For a complete overview of the foreign certification process, click here.
- Foreign Labor Certification Data Center, click here.
Resources
- ADWS Employer Newsletter 2023
- ADWS Employer Newsletter 2022
- ADWS Employer Newsletter 2021
- ADWS Employer Newsletter 2020
- UI Benefits Appeal
- Misclassification of Workers
- Worker Misclassification Informational Flyer
- 2022 Tax Alert!
- Learn more about Employer UI Contributions
- Report Unemployment Insurance Fraud
- Comparative Approach, Classification of Workers
- Lessor Employing Unit/Professional Employer Organization (PEO) Wage and Tax Information
- Magnetic Media for UI Wage Reporting – Diskette
- Quarterly Diskette Reporting System (QDRS)
- Localization of Work Provisions
- Seasonal Employer Designation
- Labor Market Information
