Workforce Services

Unemployment

Unemployment Insurance

ADWS administers Arkansas’ Unemployment Insurance (UI) program and facilitates employer compliance with the Arkansas Employment Security Law, collects unemployment insurance contributions from employers, provides unemployment insurance benefits to those eligible, and maintains management information systems for filing unemployment insurance claims and fraud detection.

Individual Filing an Initial Claim

A claim for Unemployment Insurance may be filed in person at any Arkansas Workforce Center office.  A valid government ID is required (Driver’s License or Passport).

UI claimant forms are also available online, as well as located in most public buildings for filing claims by mail. Learn more about filing a claim and eligibility for benefits.

EZARC is another option to file an initial or additional claim for Arkansas Unemployment Insurance via the Internet. If you are working less than full-time, or have completely separated from your last job, you may file your Arkansas Unemployment Insurance claim from your own home computer. To file an EZARC online claim, you must have access to a computer, a printer and an Internet connection.

Weekly Unemployment Insurance Claim Filing

ArkNet: If you currently have a valid Arkansas claim for Unemployment Insurance, file for weekly benefits online using ARKnet: www.arknet.arkansas.gov/login

ArkLine: If you do not have access to a computer to file your weekly claims through ArkNet, this interactive voice response system is an alternate way to file for your weekly unemployment insurance benefits by using a touch-tone telephone.

Claim Help: This guide to understanding Arkansas’ Unemployment Insurance program makes it easy to learn about the filing process for new or additional claim benefits. Locate helpful UI handbooks and other beneficial information about UI claims.

Disaster Unemployment Assistance: This federally funded program provides financial assistance and employment services to jobless workers and the self employed when they are unemployed as a direct result of a major natural disaster, if DUA benefits are made available.

Trade Adjustment Assistance (TAA): TAA is a benefit for those workers who lose their jobs or whose hours of work and wages are reduced as a result of increased imports. This program includes a variety of benefits and reemployment services to help unemployed workers prepare for and obtain suitable employment. Workers may receive assistance in skill assessment, job search workshops, job development/referral and job placement. In addition, workers may be eligible for training, job search allowance, a relocation allowance and other reemployment services.

Trade Readjustment Allowances (TRA): This specific form of Trade Adjustment Assistance is paid to an eligible adversely affected worker on a weekly basis after he/she exhausts entitlement to regular unemployment compensation, including state and federal extensions.

Reemployment Services and Eligibility Assessment Program: The Reemployment Services and Eligibility Assessment (RESEA) Program is a program funded by the U.S. Department of Labor to help certain Unemployment Insurance claimants return to work faster.

Participants in the RESEA program are obligated to meet various program requirements that include completing a Career Action Plan (CAP), conducting labor market research, tracking work search activities, providing a resume and participating in ongoing reemployment services.

All program requirements are explained at the Initial RESEA review, where participants meet one-on-one with a Reemployment Specialist. Failure to comply with the RESEA program requirements will result in a delay or loss of unemployment benefits.

Resources

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IMPORTANT INFORMATION

FROM THE ARKANSAS DIVISION OF WORKFORCE SERVICES​

Are you hiring?

Send us your job orders! We will post your jobs on Arkansas JobLink, our free online job board. Then we'll work to find candidates that meet your qualifications and send them your way. We can also help you meet qualified candidates at hiring events and job fairs tailored to your company’s needs; we can come to you or host the event at one of our many office locations! Contact your local business services coordinator to learn more!

Looking for a job?

Visit Arkansas JobLink and set up your job-seeker account to create and post resumes, search for jobs and training opportunities, receive notifications when certain jobs are posted, and learn about upcoming hiring events!

Whether you are unemployed and searching for work, or looking to increase your skillset to further your career, we can help. Visit an Arkansas Workforce Center to meet with a career counselor, get help with job search and applications, learn about training opportunities, get certified as "work-ready", and more. We can provide services and connect you to resources that will help you achieve your employment and career goals.

Request a Mobile Workforce Center

The Division of Workforce Services operates five Mobile Workforce Center RVs and two mini Mobile Workforce Centers. Click here to request one for your next event or anytime you need DWS services onsite.

Unemployment claims

To file an unemployment claim, please visit EZARC.ADWS.Arkansas.gov. Questions about unemployment insurance claims may be directed to the UI Hotline: 1-844-908-2178.

ADWS provides interpretation and translation services, at no cost, for clients who need assistance in accessing and participating in available services and programs. To request an interpreter or translator, please contact your nearest local office. 

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ADWS proporciona servicios de interpretación y traducción, sin costo alguno, para clientes que necesitan asistencia accediendo y participando en servicios y programas disponibles. Para solicitar un intérprete o traductor, por favor póngase en contacto con su oficina local más cercana.

ADWS cung cấp dịch vụ thông dịch và phiên dịch miễn phí cho khách hàng cần trợ giúp trong việc tiếp cận và tham gia các dịch vụ và chương trình hiện có. Để yêu cầu thông dịch viên hoặc phiên dịch viên, yêu cầu liên lạc với văn phòng địa phương gần nhất.

ພະແນກ ADWS ຈັດຫາບໍຣິການນາຍພາສາແລະການແປເອກະສານ ໂດຍບໍ່ຄິດຄ່າບໍຣິການ ສຳລັບຄົນງານທີ່ຕ້ອງການຄວາມຊ່ວຍເຫລືອເພື່ອເຂົ້າເຖິງ ແລະເຂົ້າຮ່ວມໃນ ການຮັບບໍຣິການແລະໂຄງການຕ່າງໆທີ່ມີຢູ່ສຳລັບທ່ານ. ຂໍໃຫ້ທ່ານຈົ່ງຕິດຕໍ່ຫ້ອງການທ້ອງຖິ່ນທີ່ໃກ້ທ່ານທີ່ສຸດ ເພື່ອຂໍຮັບບໍຣິການຈາກນາຍພາສາຫລືນັກແປເອກະສານ.