Workforce Services


Arkansas Workforce Centers

The Arkansas Workforce Centers offer various no-cost employment services and resources for job seekers and businesses under one roof. DWS and other workforce partners work together to help every person reach his or her career goals. Whether you are looking for a job, seeking a better job, or recently separated from a job, we can help you at the Arkansas Workforce Centers.

Some services for job seekers include job search and resume assistance, career counseling, workforce-readiness training, and referrals to hiring employers. You can learn about the labor market and the occupations that are most in demand in your area. We can connect you to training and apprenticeship programs that will help you develop the skills you need for the job you want. The Workforce Centers often house additional partners and programs, so you can access various resources and services without visiting multiple locations.

In addition, the local Business Services Coordinators and Workforce Center managers work directly with local employers to benefit our clients. Our Centers offer specialized services to assist businesses with training, recruiting, and hiring needs. 

Career Readiness Certification

The Arkansas Career Readiness Certificate provides a portable credential based on the WorkKeys® assessments. The Career Readiness Certificate is based upon the WorkKeys® assessments and demonstrates to employers that an individual possesses the basic workplace skills required for 21st-century jobs.

Dislocated Worker Services Unit

The Dislocated Worker Services Unit engages the resources of the Arkansas Division of Workforce Services, Area Health Services, the U.S. Department of Labor, the Arkansas Economic Development Commission (AEDC), the Local Workforce Development Areas (LWDAs), and other agencies as appropriate to meet the needs of dislocated workers and employers.

TANF (Temporary Assistance for Needy Families)

The Temporary Assistance for Needy Families (TANF) program provides benefits to families with children under age 18. The TANF program is designed to help needy families achieve self-sufficiency through employment and training activities provided by the Transitional Employment Assistance (TEA) Work Program. TANF supportive services such as assistance with child care and transportation expenses are available to help the adults in the family prepare for employment and to promote self-sufficiency.

The goal of TANF is to end the dependence on public assistance by preparing you for a job by helping you with job readiness training, job skills training, vocational training, and other educational training programs, and assisting you with finding and keeping a job.

WIOA Programs

WIOA stands for Workforce Innovation and Opportunity Act and is designed to help job seekers access employment, education, training, and support services to succeed in the labor market and to match employers with the skilled workers they need to compete in the global economy. WIOA programs include:

  • Employment and training services for adults, dislocated workers, and youth; Wagner Peyser employment services administered by the Arkansas Division of Workforce Services; and
  • Adult Education and literacy programs and Vocational Rehabilitation state grant programs that assist individuals with disabilities in obtaining employment, administered by Adult Education; Arkansas Rehabilitation Services; and the Division of Services for the Blind.

Trade Adjustment Assistance (TAA)

Trade Adjustment Assistance (TAA) is a benefit for those workers who lose their jobs or whose hours of work and wages are reduced as a result of increased imports. TAA includes a variety of benefits and reemployment services to help unemployed workers prepare for and obtain suitable employment. Workers may receive assistance in skill assessment, job search workshops, job development/referral, and job placement. In addition, workers may be eligible for training, job search allowance, a relocation allowance, and other reemployment services.

Unemployment Insurance

The Unemployment Insurance program provides financial assistance and employment services to those who have become unemployed through no fault of their own.

Veterans’ Services

The Veterans’ Services DVOP and LVER staff develop increased hiring opportunities within the local workforce by raising the awareness of employers of the availability and the benefit of hiring veterans.

To meet the specific needs of veterans, particularly veterans with barriers to employment the Arkansas Division of Workforce Services utilizes DVOP and LVER staff who are thoroughly familiar with the full range of job development services and training programs available at the Arkansas Workforce Centers, Department of Veterans’ Affairs, and Vocational Rehabilitation locations.

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Unemployment claims

To file an unemployment claim, please visit Questions about unemployment insurance claims may be directed to the UI Hotline: 1-844-908-2178.

New FOIA Request Portal

Now Arkansas citizens can submit FOIA requests to ADWS through an easy-to-use online portal! Click the link below to submit a request.

Submit a FOIA Request


If you received unemployment insurance benefits during the year 2022, you need a 1099 form to file your income tax return. The Arkansas Division of Workforce Services will mail 1099s by January 31, 2023, to the address on file as of January 17, 2023. If you do not receive your 1099 in the mail by February 12, 2023, you may call the UI Hotline to be sure we have the correct address on file. 1099s will not be mailed to updated addresses prior to February 12, 2023. UI Hotline: 1-844-908-2178 Read more here.

ADWS provides interpretation and translation services, at no cost, for clients who need assistance in accessing and participating in available services and programs. To request an interpreter or translator, please contact your nearest local office. 

ADWS ej lewaj jerbal in ukok ilo jeje im kennaan, ilo ejjelok wōnāān, ñan client ro am ak ro kimij jerbal ippair im rej aikuij jipañ ñan bok kunairilo jerbal ko iim pirokiraam ko. Ñan am kajjitōk juon ri-ukok, jouij im kepaake opij eo epaake ijo kwoj pād ie.

ADWS proporciona servicios de interpretación y traducción, sin costo alguno, para clientes que necesitan asistencia accediendo y participando en servicios y programas disponibles. Para solicitar un intérprete o traductor, por favor póngase en contacto con su oficina local más cercana.

ADWS cung cấp dịch vụ thông dịch và phiên dịch miễn phí cho khách hàng cần trợ giúp trong việc tiếp cận và tham gia các dịch vụ và chương trình hiện có. Để yêu cầu thông dịch viên hoặc phiên dịch viên, yêu cầu liên lạc với văn phòng địa phương gần nhất.

ພະແນກ ADWS ຈັດຫາບໍຣິການນາຍພາສາແລະການແປເອກະສານ ໂດຍບໍ່ຄິດຄ່າບໍຣິການ ສຳລັບຄົນງານທີ່ຕ້ອງການຄວາມຊ່ວຍເຫລືອເພື່ອເຂົ້າເຖິງ ແລະເຂົ້າຮ່ວມໃນ ການຮັບບໍຣິການແລະໂຄງການຕ່າງໆທີ່ມີຢູ່ສຳລັບທ່ານ. ຂໍໃຫ້ທ່ານຈົ່ງຕິດຕໍ່ຫ້ອງການທ້ອງຖິ່ນທີ່ໃກ້ທ່ານທີ່ສຸດ ເພື່ອຂໍຮັບບໍຣິການຈາກນາຍພາສາຫລືນັກແປເອກະສານ.