Workforce Services

How to File a UI Claim

How to File an Unemployment Insurance Claim

A claim for Unemployment Insurance may be filed online using the EZARC (EZ Arkansas Claims) System at www.ezarc.adws.arkansas.gov.

Instructions Card PDF

Instructions Card PDF En Español

Eligibility

Claims must be filed through the Arkansas Division of Workforce Services and certain conditions must be met during each week for which benefits are payable.

To be eligible, you must be:

  • unemployed,
  • physically and mentally able to perform suitable work,
  • available for suitable work,
  • making a reasonable effort to find work,
  • free of participation or direct interest in a labor dispute, and
  • free of disqualification.

WAITING WEEK In addition to the above, a waiting period of one (1) week must be served before benefits are payable to you. A week to be used as a valid waiting period must be a valid week of unemployment. A valid week of unemployment must be a week you have claimed subsequent to filing your Initial Claim, in which you did not have any earnings or had earnings of less than 140% of your Weekly Benefit Amount, met all Eligibility Requirements, and a week for which you are not disqualified.

ABLE TO WORK means being physically and mentally able to perform work similar to work you performed in the past or other work for which you are fitted by experience and training to perform and have a reasonable expectancy of obtaining.

AVAILABILITY FOR WORK means being ready to accept work at once, and there are no circumstances, personal or otherwise, which would prevent you from accepting suitable work.

REASONABLE EFFORT TO FIND WORK means making personal efforts to secure suitable work by contacting persons with hiring authority, union local, etc., or doing those things reasonable for you to do in regard to your occupation which would result in your finding employment as soon as possible.

After a reasonable period of time, you must expand your efforts and seek work in related fields which utilize a lesser skill.

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IMPORTANT INFORMATION

FROM THE ARKANSAS DIVISION OF WORKFORCE SERVICES​

Are you hiring?

Send us your job orders! We will post your jobs on Arkansas JobLink, our free online job board. Then we'll work to find candidates that meet your qualifications and send them your way. We can also help you meet qualified candidates at hiring events and job fairs tailored to your company’s needs; we can come to you or host the event at one of our many office locations! Contact your local business services coordinator to learn more!

Looking for a job?

Visit Arkansas JobLink and set up your job-seeker account to create and post resumes, search for jobs and training opportunities, receive notifications when certain jobs are posted, and learn about upcoming hiring events!

Whether you are unemployed and searching for work, or looking to increase your skillset to further your career, we can help. Visit an Arkansas Workforce Center to meet with a career counselor, get help with job search and applications, learn about training opportunities, get certified as "work-ready", and more. We can provide services and connect you to resources that will help you achieve your employment and career goals.

Request a Mobile Workforce Center

The Division of Workforce Services operates five Mobile Workforce Center RVs and two mini Mobile Workforce Centers. Click here to request one for your next event or anytime you need DWS services onsite.

Unemployment claims

To file an unemployment claim, please visit EZARC.ADWS.Arkansas.gov. Questions about unemployment insurance claims may be directed to the UI Hotline: 1-844-908-2178.

ADWS provides interpretation and translation services, at no cost, for clients who need assistance in accessing and participating in available services and programs. To request an interpreter or translator, please contact your nearest local office. 

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ADWS proporciona servicios de interpretación y traducción, sin costo alguno, para clientes que necesitan asistencia accediendo y participando en servicios y programas disponibles. Para solicitar un intérprete o traductor, por favor póngase en contacto con su oficina local más cercana.

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