What is an overpayment?
An overpayment occurs when unemployment insurance (UI) benefits have been paid out to a claimant, and it is later found that the claimant was not entitled to those benefits or a portion of those benefits.
How to repay an overpayment
Mail repayments directly to:
Benefit Payment Control
PO Box 8060
Little Rock, AR 72203-8060
Pre-printed envelopes addressed to Benefit Payment Control are available for pick up at any local Arkansas Workforce Center location.
Notice of Procedure Change | Effective February 10, 2023
Arkansas Workforce Centers no longer accept payments for unemployment insurance overpayments.
Arkansas Workforce Centers no longer mail payments for unemployment insurance overpayments to Benefit Payment Control on behalf of claimants.
Any questions regarding overpayments can be directed to Benefit Payment Control at 501-682-3241.