Workforce Services

TANF Success Stories

We are excited to announce that the TANF program will be sharing new Success Stories with you each quarter. There is much for which we can all be proud, thanks to the good work that TANF employees are doing throughout the state to give hope, confidence and new directions to clients’ lives. We begin this quarter by sharing 10 TANF clients’ outstanding success stories.

We are also proud to share an amazing video with you. It is stories like these that confirm that we are making real differences in the lives of our clients. Thanks goes to the vision of ADWS leadership and to the dedication of the local office employees whose good work impacts these clients’ lives each day.

Please continue to share your TANF success stories! And we will continue to highlight the incredible differences, we are making in the lives of our clients and for our state.

College Counts Video Clip

Compassion In Action | This class has taught me to love my kids and care for them. Children are like a sponge, so this class and program is preparing me to show my children how to act and live life.

Read more of Jaylin’s story.

Arkansas Career Pathways Initiative (CPI) | I put in my resignation with my employer of seven years, and became an unemployed, full-time nursing student. I could not have finished nursing school without the resources made available to me. 

Read more of Janie’s story.

Transitional Employment Assistance (TEA) | “The TEA Program has most definitely changed my life for the better. To have started as a volunteer for work experience, to now being a full-time state employee is truly a blessing. I thank God and all who had a part in this beautiful transformation”

Read more of Kateezia’s story.

Arkansas Alliance of Boys & Girls Clubs, Inc. | After the loss of their mother, their father really needed and depended on the club to help provide a safe place while he worked to support his family.

Read more of this family’s story.

Children’s Advocacy Centers of Arkansas (CAC) | I worked with a family who suffered the loss of a loved one because of domestic violence. The child witnessed the death.

Read more of an  anonymous advocate’s story.

Children’s Advocacy Centers of Arkansas (CAC) | Since our first meeting, our team pulled together and got their front door fixed, the garage door fixed, and supplies to patch the drywall in their house.  

Read more of an  anonymous advocate’s story.

White DWS Logo



Unemployment Claims

To file an unemployment claim, please visit Questions about unemployment insurance claims may be directed to the UI Service Center: 1-844-908-2178.

Information on is outdated. Please only refer to this website and the EZARC website for information about unemployment insurance.

New FOIA Request Portal

Now Arkansas citizens can submit FOIA requests to ADWS through an easy-to-use online portal! Click the link below to submit a request.

Submit a FOIA Request


If you received unemployment insurance benefits during the year 2022, you need a 1099 form to file your income tax return. The Arkansas Division of Workforce Services will mail 1099s by January 31, 2023, to the address on file as of January 17, 2023. If you do not receive your 1099 in the mail by February 12, 2023, you may call the UI Service Center to be sure we have the correct address on file. 1099s will not be mailed to updated addresses prior to February 12, 2023. UI Service Center: 1-844-908-2178 Read more here.

ADWS provides interpretation and translation services, at no cost, for clients who need assistance in accessing and participating in available services and programs. To request an interpreter or translator, please contact your nearest local office. 

ADWS ej lewaj jerbal in ukok ilo jeje im kennaan, ilo ejjelok wōnāān, ñan client ro am ak ro kimij jerbal ippair im rej aikuij jipañ ñan bok kunairilo jerbal ko iim pirokiraam ko. Ñan am kajjitōk juon ri-ukok, jouij im kepaake opij eo epaake ijo kwoj pād ie.

ADWS proporciona servicios de interpretación y traducción, sin costo alguno, para clientes que necesitan asistencia accediendo y participando en servicios y programas disponibles. Para solicitar un intérprete o traductor, por favor póngase en contacto con su oficina local más cercana.

ADWS cung cấp dịch vụ thông dịch và phiên dịch miễn phí cho khách hàng cần trợ giúp trong việc tiếp cận và tham gia các dịch vụ và chương trình hiện có. Để yêu cầu thông dịch viên hoặc phiên dịch viên, yêu cầu liên lạc với văn phòng địa phương gần nhất.

ພະແນກ ADWS ຈັດຫາບໍຣິການນາຍພາສາແລະການແປເອກະສານ ໂດຍບໍ່ຄິດຄ່າບໍຣິການ ສຳລັບຄົນງານທີ່ຕ້ອງການຄວາມຊ່ວຍເຫລືອເພື່ອເຂົ້າເຖິງ ແລະເຂົ້າຮ່ວມໃນ ການຮັບບໍຣິການແລະໂຄງການຕ່າງໆທີ່ມີຢູ່ສຳລັບທ່ານ. ຂໍໃຫ້ທ່ານຈົ່ງຕິດຕໍ່ຫ້ອງການທ້ອງຖິ່ນທີ່ໃກ້ທ່ານທີ່ສຸດ ເພື່ອຂໍຮັບບໍຣິການຈາກນາຍພາສາຫລືນັກແປເອກະສານ.