Workforce Services

Workforce Innovation (WIOA)

Workforce Innovation and Opportunity Act

WIOA Programs

WIOA brings together, in strategic coordination, the core programs of federal investment in skill development:

  • employment and training services for adults, dislocated workers, and youth and Wagner Peyser employment services administered by the Arkansas Division of Workforce Services; and
  • adult education and literacy programs and Vocational Rehabilitation state grant programs that assist individuals with disabilities in obtaining employment administered by the Arkansas Department of Career Education, Adult Education division; Arkansas Rehabilitation Services; and the Department of Human Services, Division of Services for the Blind.


WIOA Title I Policy Manual

Cover Page
Table of Contents


1.1 Acronyms & Abbreviations
1.2 Definitions


2.1 Common Eligibility Requirements
2.2 Veterans’ Priority of Service
2.3 Eligibility for Adult Program
2.4 Eligibility for Dislocated Worker Program
2.5 Eligibility for In-School Youth Program
2.6 Eligibility for Out-of-School Youth Program
2.7 Co-enrollment and Co-funding
2.8 Priority for Individuals with Barriers to Employment

WIOA Title I-B Program Activities and Services

3.1 Services for Adults and Dislocated Workers
3.2 Services for Youth
3.3 Occupational Skills Training
3.4 On-the-Job Training
3.5 Registered Apprenticeships
3.6 Incumbent Worker Training
3.7 Customized Training
3.8 Work Experience
3.9 Supportive Services

Other WIOA Title I Policies

4.1 Confidentiality
4.2 Case Management and Participant Files
4.3 Requirements for Local Grievance, Complaint, and Appeal Procedures
4.6 Data Validation Policy
      PY 22-03 Data Validation Issuance
      Participant Worksheet
      Data Validation Checklist

Policies for Title I State Funds

5.1 Arkansas Work-Based Learning Program
Arkansas Business-Driven Training Program Application

Policies With Partners

6.1 Grievance, Complaint, and Appeal Procedures for WIOA Title I Activities 6.1 Change 2

6.2 WIOA/TAA Co-Enrollment
      Addendum – WIOA/TAA Co-Enrollment Strategy and Responsibility Chart


FORM 1.1 Application – Adults & DLWs
FORM 1.2 Application – Youth
FORM 1.3 Low-Income Documentation
FORM 1.4 Verification of Public Assistance (optional)
FORM 1.5 Common Intake and Information Form (optional; may also be used in place of FORMs 1.1 & 1.2)
FORM 2.1 Common Eligibility Determination
FORM 2.2 Veteran Priority Documentation
FORM 2.3 Adult Eligibility Determination
FORM 2.4 Dislocated Worker Eligibility Determination
FORM 2.5 In-School Youth Eligibility Determination
FORM 2.6 Out-of-School Youth Eligibility Determination
FORM 2.8 Individual with Barriers to Employment Checklist
FORM 3.1 Individual Employment Plan (optional)
FORM 3.2 Individual Service Strategy (optional)
FORM 3.3 Verification of Educational Grant Assistance (optional)
FORM 4.1 Standardized Pre-Award Review Criteria

Eligible Training Provider (ETP) Information

Arkansas Workforce Development Vision and Plan

The publicly-funded workforce system envisioned by the Workforce Innovation and Opportunity Act is quality-focused, employer-driven, customer-centered and tailored to meet the needs of regional economies. Read more.

Under the Workforce Innovation and Opportunity Act, the governor of each state must submit a state plan to the U.S. Secretary of Labor that outlines a four-year workforce development strategy. Read more.

Arkansas Workforce Development Board

The Arkansas Workforce Development Board is appointed by the governor and serves as a convener of state, regional and local workforce system partners to enhance the capacity and performance of the workforce development system; align and improve employment, training and education programs; and, through these efforts promote economic growth. 

As a strategic convener, the Arkansas Workforce Development Board promotes partnerships and engages key stakeholders. Through the leadership of the Arkansas Workforce Development Board, the state can ensure that the workforce development system in Arkansas is customer-driven, for both job seekers and employers.  This effort includes aligning federal investments in job training, integrating service delivery across programs and ensuring that the workforce system is job-driven and matches employers with skilled individuals. 

The vision for the Arkansas Workforce Development Delivery System by the  Arkansas Workforce Development Board provides standards for a high-quality workforce center including customer service, innovation and service design, and systems integration and high-quality staffing. This publicly-funded workforce system is designed to increase access to, and opportunities for, the employment, education, training, and support services that individuals need to succeed in the labor market, particularly those with barriers to employment. 

The management of the Arkansas delivery system is a shared responsibility of the State, Local Workforce Development Boards, Chief-Elected Officials, core WIOA partners, other required partners, and Workforce Center operators.

Arkansas Workforce Development Board Links:

In addition to state partners and programs, each local area has additional Workforce Center partners. Check with your local center for a complete list of partner organizations in your area.

State Local Board & Area Information

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Whether you are unemployed and searching for work, or looking to increase your skillset to further your career, we can help. Visit an Arkansas Workforce Center to meet with a career counselor, get help with job search and applications, learn about training opportunities, get certified as "work-ready", and more. We can provide services and connect you to resources that will help you achieve your employment and career goals.

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