Employer Services for Unemployment Insurance
Go Paperless with Tax 21!
Tax 21 is the online unemployment insurance employer services portal! Employers can use Tax 21 for the following UI services:
- Apply for a new ADWS Employer Account Number
- Sign up to request a LOGON ID for Online Services
- File and pay your Employer’s Quarterly Contribution and Wage Report
- Request that Unemployment Insurance Benefit Claims documents be sent to a different address than the tax documents
- Request to receive and respond to ADWS employer UI Benefit Claim forms online
- Respond to UI 901A Overpayment Wage Response System
- Register for and Respond to UI Benefit Notice Response System & Shared Work Program
- Report Unemployment Insurance Fraud
- Report a Refusal of an Offer of Work
- Report a Failure to Submit to or Pass a Pre-Employment Drug Screen
- Report a Failure to Appear for a Scheduled Job Interview
Should you have any questions or comments concerning any of the Online Unemployment Insurance Employer Services features, please contact the ADWS UI department here.
Report a Refusal of an Offer of Work, Failure to Submit to or Pass a Pre-employment Drug Screen, or Failure to Appear for a Scheduled Job Interview
Employers can use this online form to quickly and easily report a refusal of an offer of work, failure to submit to or pass a pre-employment drug screen, or failure to appear for a scheduled job interview using Reports can also be submitted through the Tax 21 Employer Services Portal.
Reporting Work Refusals on Tax 21 Instructions -Act 1040 of 2013.
Why Report this to ADWS?
Individuals receiving UI benefits may be disqualified if they fail to accept offers of suitable work or if they fail to submit to or pass a pre-employment DOT-qualified drug screen. However, to investigate the possible disqualification, ADWS must be notified. In many instances, a job applicant that is also claiming UI benefits will not report the refusal or the failure and thereby escape disqualification. The failure to report the refusal or failure is a form of UI fraud.
An employer usually does not know if a job applicant is collecting UI benefits and in turn, does not notify ADWS of the refusal or the failure. To help prevent this fraud, employers are encouraged to report all cases of these situations, regardless of whether the employer knows the individual is drawing benefits. Just provide us with the information – we will do the rest!
UI Employer Handbook
The UI Employer Handbook includes a brief explanation of the Arkansas Division of Workforce Services Law, Regulations, and Procedures relating to the administration of Arkansas’ Unemployment Insurance program. This handbook is intended to provide clear, concise information to help employers protect their rights, fulfill their responsibilities and make the best possible use of services offered by ADWS.
Employer UI Tax Appeal Rights
As an employer, whenever a determination is made that affects your tax liability, a written notice is sent to you. Each determination provides separate appeal rights; in all cases, an appeal must be made in writing and within the time specified in the notice. IT IS EXTREMELY IMPORTANT TO SUBMIT ANY APPEAL WITHIN THE TIME FRAME INDICATED. Read more.
Resources
Unemployment Insurance Employer Newsletter 2021
UI Benefits Appeal
UI Employer Forms
Report Unemployment Insurance Fraud
Veterans Services
