Workforce Services

UI Employer Services

Employer Services for Unemployment Insurance

Employers may now report individuals who refuse offers of work, as well as those who fail to submit to or pass a pre-employment drug screen directly through the Online Unemployment Insurance Employer Services portal, which allows access to the following services:

  • Apply for a new ADWS Employer Account Number
  • Sign up to request a LOGON ID for Online Services
  • File and pay your Employer’s Quarterly Contribution and Wage Report
  • Request that Unemployment Insurance Benefit Claims documents be sent to a different address than the tax documents
  • Request to receive and respond to ADWS employer UI Benefit Claim forms online
  • Respond to UI 901A Overpayment Wage Response System
  • Register for and Respond to UI Benefit Notice Response System & Shared Work Program
  • Report Unemployment Insurance Fraud
  • Report a Refusal of an Offer of Work
  • Report a Failure to Submit to or Pass a Pre-Employment Drug Screen
  • Report a Failure to Appear for a Scheduled Job Interview

A short overview and tutorial concerning the two new employer forms available through ADWS’ Online Unemployment Insurance Employer Services portal may be viewed at New Online Employer Tools.

Should you have any questions or comments concerning any of the Online Unemployment Insurance Employer Services features, please contact the ADWS UI department here.

Individuals receiving UI benefits may be disqualified if they fail to accept offers of suitable work or if they fail to submit to or pass a pre-employment DOT qualified drug screen. However, in order to investigate the possible disqualification, ADWS must be notified. In many instances, a job applicant that is also claiming UI benefits will not report the refusal or the failure and thereby escape disqualification. The failure to report the refusal or failure is a form of UI fraud.

An employer usually does not know if a job applicant is collecting UI benefits and in turn does not notify ADWS of the refusal or the failure. In order to help prevent this fraud, employers are encouraged to report all cases of these situations, regardless of whether the employer knows the individual is drawing benefits. Just provide us the information – we will do the rest!

The UI Employer Handbook includes a brief explanation of the Arkansas Division of Workforce Services Law, Regulations and Procedures as they relate to the administration of Arkansas’ Unemployment Insurance program. This handbook is intended to provide clear, concise information to help employers protect their rights, fulfill their responsibilities and make the best possible use of services offered by ADWS.

Employer UI Tax Appeal Rights

As an employer, whenever a determination is made that affects your tax liability, a written notice is sent to you. Each determination provides separate appeal rights; in all cases, an appeal must be made in writing and within the time specified in the notice. IT IS EXTREMELY IMPORTANT TO SUBMIT ANY APPEAL WITHIN THE TIME-FRAME INDICATED. Read more.


Unemployment Insurance Employer Newsletter 2021
UI Benefits Appeal
UI Employer Forms
Report Unemployment Insurance Fraud
Veterans Services

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Visit Arkansas JobLink and set up your job-seeker account to create and post resumes, search for jobs and training opportunities, receive notifications when certain jobs are posted, and learn about upcoming hiring events!

Whether you are unemployed and searching for work, or looking to increase your skillset to further your career, we can help. Visit an Arkansas Workforce Center to meet with a career counselor, get help with job search and applications, learn about training opportunities, get certified as "work-ready", and more. We can provide services and connect you to resources that will help you achieve your employment and career goals.

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Unemployment claims

To file an unemployment claim, please visit Questions about unemployment insurance claims may be directed to the UI Hotline: 1-844-908-2178.

ADWS provides interpretation and translation services, at no cost, for clients who need assistance in accessing and participating in available services and programs. To request an interpreter or translator, please contact your nearest local office. 

ADWS ej lewaj jerbal in ukok ilo jeje im kennaan, ilo ejjelok wōnāān, ñan client ro am ak ro kimij jerbal ippair im rej aikuij jipañ ñan bok kunairilo jerbal ko iim pirokiraam ko. Ñan am kajjitōk juon ri-ukok, jouij im kepaake opij eo epaake ijo kwoj pād ie.

ADWS proporciona servicios de interpretación y traducción, sin costo alguno, para clientes que necesitan asistencia accediendo y participando en servicios y programas disponibles. Para solicitar un intérprete o traductor, por favor póngase en contacto con su oficina local más cercana.

ADWS cung cấp dịch vụ thông dịch và phiên dịch miễn phí cho khách hàng cần trợ giúp trong việc tiếp cận và tham gia các dịch vụ và chương trình hiện có. Để yêu cầu thông dịch viên hoặc phiên dịch viên, yêu cầu liên lạc với văn phòng địa phương gần nhất.

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